Outage in Iterable
Some customers using Sparkpost (US hosted) for email may be seeing delayed or slow sends
Resolved MinorIncident Report
Summary AI Generated
Between approximately 12:37 PM and 1:45 PM PT, some Iterable customers using SparkPost (US-hosted) experienced delayed or slow email sends due to a partial outage at SparkPost. No emails were lost, as messages were queued for retry. SparkPost restored full functionality within 40 minutes, after which Iterable confirmed all alerts resolved and customer impact ceased.
Some customers using Sparkpost (US hosted) for email may be seeing delayed or slow sends. We are seeing only partial impact to our customers starting about 12:37pm PT and are actively monitoring updates from SparkPost. Messages will be retried and so no sends will be lost. Next update by 2pm PT.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 10/28/2026 08:45PM
Sparkpost is reporting that full functionality has been restored. All alerts in Iterable have resolved and we are no longer seeing customer impact.
IDENTIFIED
5 days ago - at 10/28/2026 08:16PM
Some customers using Sparkpost (US hosted) for email may be seeing delayed or slow sends. We are seeing only partial impact to our customers starting about 12:37pm PT and are actively monitoring updates from SparkPost. Messages will be retried and so no sends will be lost. Next update by 2pm PT.
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