Outage in Iterable
Email Send Delays with Partial Sparkpost outage on US-WEST-2.
Resolved MinorIncident Report
Summary AI Generated
A partial SparkPost outage in the US-West-2 region caused email delivery delays for US-hosted Iterable customers for approximately 2.7 hours. Emails continued to be accepted and queued during the incident but were not delivered on time, creating a backlog. SparkPost resolved the underlying issue and fully drained the delayed message queue, with all affected emails confirmed delivered by resolution.
Email sends delayed for US-hosted customers using SparkPost in US-WEST-2 region.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 07/24/2026 07:09PM
All Sparkpost sends that were previously delayed have been delivered and Sparkpost reports that their systems are now fully functional. If you continue to experience any issues please contact Support.
MONITORING
14 days ago - at 07/24/2026 05:40PM
We are continuing to monitor Sparkpost outage as they work to continue draining the backlog of delayed messages.
Sparkpost estimates that they expect to have most email delivered within the next 30-45 minutes.
MONITORING
14 days ago - at 07/24/2026 04:40PM
We are continuing to monitor Sparkpost outage as they work to continue draining the backlog of delayed messages.
MONITORING
14 days ago - at 07/24/2026 04:30PM
We are currently experiencing email delivery delays due to a partial outage affecting SparkPost's US-West-2 region. Emails continue to be accepted and queued, but delivery is delayed. Our team is working closely with SparkPost to resolve this issue. We will provide updates as more information becomes available. Next update in 15m.
INVESTIGATING
14 days ago - at 07/24/2026 04:30PM
Email sends delayed for US-hosted customers using SparkPost in US-WEST-2 region.
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