Outage in Iterable
Timeouts on User Update API Endpoints
Resolved MinorIncident Report
Summary AI Generated
Iterable's user update API endpoints experienced slowness and timeouts for approximately 57 minutes starting at 2:45 PM EDT. All API endpoints were affected during this period. The issue was fully resolved with endpoints returning to normal success rates.
We are currently investigating an issue leading to slowness and timeouts across all API user update endpoints beginning at 2:45 PM EDT. Next update at 3:15 PM EDT
Components affected
Iterable APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 9 hours ago - at 09/22/2026 07:58PM
All API issues are now resolved and the user update endpoints are fully operational. If you continue to experience any issues, please contact Support.
MONITORING
about 10 hours ago - at 09/22/2026 07:14PM
We are continuing to investigate the issue but are seeing positive signs of recovery. API endpoints for user updates are back to normal success rates. Next update at 3:45 PM EDT or sooner.
INVESTIGATING
about 10 hours ago - at 09/22/2026 07:02PM
We are currently investigating an issue leading to slowness and timeouts across all API user update endpoints beginning at 2:45 PM EDT. Next update at 3:15 PM EDT
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