Outage in Iterable
Iterable Application Issues in US Datacenter
Resolved MajorIncident Report
Summary AI Generated
Iterable experienced a 41-minute major outage in its US datacenter affecting the web application, API, email links, system webhooks, and analytics processing. Engineering identified the root cause and deployed a fix across the US environment, with delayed sends and journeys processed upon resolution.
We are currently investigating an issue impacting the main Iterable application in the US region.
Components affected
Iterable Web Application Iterable API Iterable Email Links Iterable System Webhooks Iterable Analytics ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/16/2026 10:07AM
The issues with the Iterable application and API are now resolved and all sends and journeys that may have been delayed during the impact window have now been processed. Please reach out to Support if you continue to experience any issues.
IDENTIFIED
2 days ago - at 07/16/2026 09:43AM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 days ago - at 07/16/2026 09:41AM
Iterable engineering has identified the issue and is currently deployed a fix across the US environment. We are starting to see successful logins on the Iterable application.
INVESTIGATING
2 days ago - at 07/16/2026 09:27AM
We are currently investigating an issue impacting the main Iterable application in the US region.
Latest Iterable outages
WhatsApp Messaging Delays and Failures - about 1 month ago
Iterable Web Application Outage - US and EU Regions - 2 months ago
Journey pages are not responding - 3 months ago
Elevated API Error Rates in US Region - 3 months ago
Ingestion and processing delay - 4 months ago
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