Outage in Iterable
Slow Journey Processing
Resolved MinorIncident Report
Around 2:16 AM PDT, we detected delays on journey processing. Current impact to our platform is stuck users and slow email sends, we are confirming other impact. Our team is actively working to resolve this as soon as possible. Next update will be provided at 8:30am PDT.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/03/2025 04:29PM
This incident is resolved and the backlog of processing has recovered. After further analysis engineering has provided an update that journey recovery started 6:30 to 7AM PST.
MONITORING
10 months ago - at 07/03/2025 02:46PM
We have deployed a fix to production at 7:30 AM PDT. Engineering continues to monitor effectiveness of the fix.
INVESTIGATING
10 months ago - at 07/03/2025 02:27PM
Around 2:16 AM PDT, we detected delays on journey processing. Current impact to our platform is stuck users and slow email sends, we are confirming other impact. Our team is actively working to resolve this as soon as possible. Next update will be provided at 8:30am PDT.
Latest Iterable outages
Journey pages are not responding - 11 days ago
Elevated API Error Rates in US Region - 13 days ago
Ingestion and processing delay - about 1 month ago
Customers on c102 are experiencing degraded performance - about 1 month ago
Proof Send Functionality Degraded - about 1 month ago
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