Outage in Iterable
[Europe] 504 Errors on Data Export API (EU)
Resolved Minor
Need to monitor Iterable outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Iterable, and never miss an outage again.
Start Free Trial
Outage Details
Status: Investigating
Summary: We are currently investigating an issue causing 504 Gateway Time-out errors for requests to the /api/export/data.json endpoint affecting customers hosted in our European Data Center (EUDC) ONLY. All other APIs are functional.
The issue was first reported around 5:35 pm CEST. Iterable Engineering is currently investigating the issue and working on remediation steps. Next update at 9:25 PM CEST or earlier.
Components affected
Iterable APILatest Updates ( sorted recent to last )
RESOLVED
about 20 hours ago - at 09/15/2025 05:58PM
This incident has been resolved.
INVESTIGATING
about 21 hours ago - at 09/15/2025 05:28PM
Status: Investigating
Summary: We are currently investigating an issue causing 504 Gateway Time-out errors for requests to the /api/export/data.json endpoint affecting customers hosted in our European Data Center (EUDC) ONLY. All other APIs are functional.
The issue was first reported around 5:35 pm CEST. Iterable Engineering is currently investigating the issue and working on remediation steps. Next update at 9:25 PM CEST or earlier.
Latest Iterable outages
Iterable Auth service degraded - about 1 month ago
Embedded Messaging Send Skips are Impacting Customers - about 2 months ago
Ingestion Delays and API Failures on C18 - about 2 months ago
Slow Journey Processing - 2 months ago
Ingestion Delays - 3 months ago
Burned by Vendor Downtime? Never Again with Our Status Page Aggregator
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4400 services available
Integrations with
