Outage in itsme
itsme® P2 Incident - eID enrolments not available
Resolved MinorIncident Report
Dear Partner,
We are experiencing a technical problem, blocking the activation of an itsme account with an eID-card.
Activation of an itsme account using the bank app or card(reader) is still possible.
Our technical teams are investigating and working on a solution to resolve the issue as fast as possible.
We apologize for any inconvenience this may cause.
Best regards, Operations Team operations@itsme-id.com
Components affected
itsme Production - Identity - OIDC private key JWT itsme Production - Identity - OIDC private key JWT itsme Production - Identity - OIDC Client Secret itsme Production - Identity - OIDC Client Secret itsme Production - Identity - SOAP itsme Production - Identity - SOAP itsme Production - Qualified Electronic Signature - OASIS DSS itsme Production - Qualified Electronic Signature - OASIS DSS itsme Production - Qualified Electronic Signature - CSC itsme Production - Qualified Electronic Signature - CSC itsme Production - Enrolment itsme Production - Enrolment itsme Production - Account Management itsme Production - Account ManagementNeed to monitor itsme outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 02/16/2026 01:02PM
This incident has been resolved.
MONITORING
18 days ago - at 02/16/2026 09:47AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
18 days ago - at 02/16/2026 09:28AM
Dear Partner,
We are experiencing a technical problem, blocking the activation of an itsme account with an eID-card.
Activation of an itsme account using the bank app or card(reader) is still possible.
Our technical teams are investigating and working on a solution to resolve the issue as fast as possible.
We apologize for any inconvenience this may cause.
Best regards,
Operations Team
operations@itsme-id.com
Latest itsme outages
itsme® P1 Incident -SOAP services - 9 days ago
itsme® P1 Incident - 2 months ago
itsme® P1 Incident - 2 months ago
itsme® P1 Incident - Enrolment - 2 months ago
itsme® P1 Incident - 3 months ago
Be the First to Know When Vendors Go Down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
