Outage in itsme
itsme® ReadID (impact on account management and non BE enrolments) Incident
Resolved MajorIncident Report
Dear Partner,
We are experiencing a technical problem, impacting account management and non Belgian enrolments.
Our technical teams are investigating and working on a solution to resolve the issue as fast as possible.
We apologize for any inconvenience this may cause.
Best regards, Operations Team operations@itsme-id.com
Components affected
itsme Production - Identity - OIDC private key JWT itsme Production - Identity - OIDC private key JWT itsme Production - Identity - OIDC Client Secret itsme Production - Identity - OIDC Client Secret itsme Production - Identity - SOAP itsme Production - Identity - SOAP itsme Production - Qualified Electronic Signature - OASIS DSS itsme Production - Qualified Electronic Signature - OASIS DSS itsme Production - Qualified Electronic Signature - CSC itsme Production - Qualified Electronic Signature - CSC itsme Production - Enrolment itsme Production - Enrolment itsme Production - Account Management itsme Production - Account ManagementTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/29/2026 11:00AM
Dear Partner,
Our solution has been rolled out and the service has been restored.
We apologize for any inconvenience this may have caused.
Best regards,
Operations Team
operations@itsme-id.com
INVESTIGATING
about 1 month ago - at 03/29/2026 08:42AM
Dear Partner,
We are experiencing a technical problem, impacting account management and non Belgian enrolments.
Our technical teams are investigating and working on a solution to resolve the issue as fast as possible.
We apologize for any inconvenience this may cause.
Best regards,
Operations Team
operations@itsme-id.com
Latest itsme outages
itsme® P1 Incident - 1 day ago
itsme® P1 Incident - 16 days ago
itsme® P1 Incident -SOAP services - 2 months ago
itsme® P2 Incident - eID enrolments not available - 3 months ago
itsme® P1 Incident - 4 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
