Outage in itsme
itsme® P1 Incident -SOAP services
Resolved MajorIncident Report
Dear Partner,
Since about 6 PM CET, we are experiencing a technical problem, impacting our SOAP transactions.
Our technical teams are investigating and working on a solution to resolve the issue as fast as possible.
We apologize for any inconvenience this may cause.
Best regards, Operations Team operations@itsme-id.com
Components affected
itsme Production - Enrolment itsme Production - Identity - SOAP itsme Production - Enrolment itsme Production - Account Management itsme Production - Account Management itsme Production - Identity - OIDC private key JWT itsme Production - Identity - OIDC Client Secret itsme Production - Identity - OIDC Client Secret itsme Production - Identity - SOAP itsme Production - Qualified Electronic Signature - CSC itsme Production - Identity - OIDC private key JWT itsme Production - Qualified Electronic Signature - OASIS DSS itsme Production - Qualified Electronic Signature - OASIS DSS itsme Production - Qualified Electronic Signature - CSCTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/25/2026 07:45PM
Dear Partner,
Our solution has been rolled out and the service has been restored.
We apologize for any inconvenience this may have caused.
Best regards,
Operations Team
operations@itsme-id.com
INVESTIGATING
about 2 months ago - at 02/25/2026 07:17PM
Dear Partner,
Since about 6 PM CET, we are experiencing a technical problem, impacting our SOAP transactions.
Our technical teams are investigating and working on a solution to resolve the issue as fast as possible.
We apologize for any inconvenience this may cause.
Best regards,
Operations Team
operations@itsme-id.com
Latest itsme outages
itsme® P2 Incident - eID enrolments not available - about 2 months ago
itsme® P1 Incident - 3 months ago
itsme® P1 Incident - 4 months ago
itsme® P1 Incident - Enrolment - 4 months ago
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