Outage in Ivanti Cloud
Ivanti Neurons Platform (NVU) Bots page, Devices and Remote control - 1702631
Resolved MinorIncident Report
Selected Neurons customers on the NVU environment facing the following issues
- Bots which can result in them not running as expected
- Devices may be loading slow
- Remote Control, device actions may fail to connect.
Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 10/16/2025 09:08PM
This incident has been resolved.
MONITORING
16 days ago - at 10/16/2025 04:11PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
16 days ago - at 10/16/2025 01:36PM
Selected Neurons customers on the NVU environment facing the following issues
- Bots which can result in them not running as expected
- Devices may be loading slow
- Remote Control, device actions may fail to connect.
Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
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