Outage in Jamf
Threat detection notifications for App Store flagged as a sideloaded app
Resolved MinorIncident Report
Actions: A fix has been applied for notifications of App Store app flagging as sideloaded.
Customer Action Required: UEM Synchronization
To remediate the side-loaded app events identified during this incident, please perform a UEM sync between Jamf Security Cloud and your MDM solution. This sync will also update device risk state used by Access policies.
To synchronize: Navigate to Jamf Security Cloud > Integrations > UEM Connection > Settings > Actions > Synchronize
If you have questions or need assistance, please contact Jamf Support.
We apologize for any inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 02/04/2026 04:21PM
This incident has been resolved.
Actions: A fix has been applied for notifications of App Store app flagging as sideloaded.
Customer Action Required: UEM Synchronization
To remediate the side-loaded app events identified during this incident, please perform a UEM sync between Jamf Security Cloud and your MDM solution. This sync will also update device risk state used by Access policies.
To synchronize: Navigate to Jamf Security Cloud > Integrations > UEM Connection > Settings > Actions > Synchronize
If a UEM sync was previously performed and alerts still persist, please perform a full sync again. The issue has now been fully resolved and syncing will remediate the false positive events. Alternatively, you can manually archive the specific threat in Radar > Threats view. To synchronize: Navigate to Jamf Security Cloud > Integrations > UEM Connection > Settings > Actions > Synchronize
If you have questions or need assistance, please contact Jamf Support.
MONITORING
8 days ago - at 02/03/2026 10:21PM
Actions: A fix has been applied for notifications of App Store app flagging as sideloaded.
Customer Action Required: UEM Synchronization
To remediate the side-loaded app events identified during this incident, please perform a UEM sync between Jamf Security Cloud and your MDM solution. This sync will also update device risk state used by Access policies.
To synchronize: Navigate to Jamf Security Cloud > Integrations > UEM Connection > Settings > Actions > Synchronize
If you have questions or need assistance, please contact Jamf Support.
We apologize for any inconvenience.
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