Outage in Jamf

Jamf School: Emailing Outage

Resolved Major

February 23, 2026 - Started about 15 hours ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Jamf School experienced a major outage affecting their emailing service, preventing outbound emails from being delivered across all regions (ap-northeast-1, eu-central-1, and us-east-1). The incident lasted 4.1 hours before a fix was implemented and service was restored. The team monitored the fix for approximately 24 minutes before confirming full resolution.

We are currently experiencing an issue with our emailing service that is preventing outbound emails from being delivered. Our team is actively investigating and working to restore full functionality as soon as possible. We apologize for any inconvenience this may cause and will provide an update once the issue is resolved.

Components affected

Jamf ap-northeast-1: School Jamf eu-central-1: School Jamf us-east-1: School

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Latest Updates ( sorted recent to last )

RESOLVED about 11 hours ago - at 02/23/2026 11:01AM

This incident has been resolved.

MONITORING about 11 hours ago - at 02/23/2026 10:37AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 15 hours ago - at 02/23/2026 06:55AM

We are currently experiencing an issue with our emailing service that is preventing outbound emails from being delivered. Our team is actively investigating and working to restore full functionality as soon as possible.

We apologize for any inconvenience this may cause and will provide an update once the issue is resolved.

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