Outage in Jira Service Management

Jira Cloud website outage

Resolved Major
November 22, 2022 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We're currently investigating an outage in Jira Cloud and other products based on US-east and US-west shards. We will provide more information as we work to identify the root cause.
Components affected
Jira Service Management Purchasing & Licensing Jira Service Management Signup Jira Service Management Automation for Jira Jira Service Management Opsgenie Alert Flow Jira Service Management Opsgenie Incident Flow Jira Service Management Opsgenie Alert Flow Jira Service Management Email Requests Jira Service Management Authentication and User Management Jira Service Management Jira Service Mangement Web Jira Service Management Service Portal Jira Service Management Opsgenie Incident Flow

Need to monitor Jira Service Management outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/22/2022 11:30PM

We have successfully mitigated an issue within our networking services by scaling our networking infrastructure. All affected products are now back online and no further impact has been observed.

MONITORING almost 3 years ago - at 11/22/2022 10:43PM

We have taken action to mitigate an issue within our networking services. We will continue to monitor for the next 30 minutes before marking the incident as resolved.

INVESTIGATING almost 3 years ago - at 11/22/2022 09:40PM

We are still investigating the outage and we we’ll provide an additional update as soon as it becomes available.

INVESTIGATING almost 3 years ago - at 11/22/2022 08:46PM

We're currently investigating an outage in Jira Cloud and other products based on US-east and US-west shards. We will provide more information as we work to identify the root cause.

Latest Jira Service Management outages

Degraded performance and intermittent errors - 1 day ago
Degraded performance and intermittent errors - 1 day ago
Degraded performance and intermittent errors - 1 day ago
Automation rule conditions order change is affecting customers - 5 days ago
Degraded performance of Atlassian cloud sites for some customers - 7 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook