Outage in Jira Service Management

JSM/JIRA microsoft mail puller degraded performance

Resolved Minor
March 01, 2025 - Started 8 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing degraded performance with Microsoft mail services. We are investigating the issue with Microsoft
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 03/01/2025 11:58PM

JSM and JIRA mail puller services have recovered and are back in normal operating status. For more information, please check Microsoft status updates at this link: https://portal.office.com/servicestatus

MONITORING 8 days ago - at 03/01/2025 11:42PM

Microsoft has resolved the issue and we are currently monitoring performance for Jira and JSM.

INVESTIGATING 8 days ago - at 03/01/2025 11:13PM

We are currently experiencing degraded performance with Microsoft mail services. We are investigating the issue with Microsoft

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