Outage in Jira Service Management

Some customers are experiencing an issue viewing Team field in Jira issue view

Resolved Major
March 24, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Need to monitor Jira Service Management outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Jira Service Management, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating reports of users being unable to view and assign the team field value from the issue view for some Jira Work Management, Jira Service Management, and Jira customers.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/24/2025 05:56PM

Between March 21, 2025 17:00 UTC and March 24, 2025 17:39 UTC, some customers were not able to view and assign the team field value from the issue view in Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

INVESTIGATING about 2 months ago - at 03/24/2025 05:07PM

We are investigating reports of users being unable to view and assign the team field value from the issue view for some Jira Work Management, Jira Service Management, and Jira customers.

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook