Outage in Jira Service Management

Confluence, JIRA and JSM unavailability or degraded experience for some EU users

Resolved Minor
May 01, 2025 - Started about 10 hours ago - Lasted 10 minutes
Official incident page

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Outage Details

From 7:37 to 8:06 UTC, we experienced issues that made Confluence, JIRA, and JSM unavailable or degraded the experience of some users in the European region. The issue has been mitigated, and services operate normally for all impacted customers. We will continue to monitor it closely for stability.
Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 05/01/2025 08:44AM

Between 7:37 and 8:06 UTC, Confluence, Jira, and JSM were unavailable or experienced degraded performance for some users in the European region. The issue has now been resolved, and the services are operating normally for all impacted customers.

MONITORING about 10 hours ago - at 05/01/2025 08:36AM

From 7:37 to 8:06 UTC, we experienced issues that made Confluence, JIRA, and JSM unavailable or degraded the experience of some users in the European region. The issue has been mitigated, and services operate normally for all impacted customers.
We will continue to monitor it closely for stability.

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