Outage in Jira Service Management
Users receiving a 502 Bad Gateway error when attempting to open JSM Customer Portal
Resolved Minor
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Outage Details
Components affected
Jira Service Management Jira Service Mangement WebLatest Updates ( sorted recent to last )
We have confirmed that this issue is now resolved.
Our team has now identified the cause of this problem and has reverted a recent change that is expected to have caused this error. Our team is continuing to monitor to ensure resolution of this issue at this time.
We are aware of some users currently receiving a 502 Bad Gateway error message when attempting to access their JSM Customer Portals. Our team is currently investigating an an update will be provided when available
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