Outage in Jira Service Management
Jira, JWM and JSM Email Automations delays for some users
Resolved Major
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Outage Details
We are aware of some customers having delays receiving emails from their Jira, JWM and JSM automations. Our team is looking into this issue with urgency and will provide further update when available.
Components affected
Jira Service Management Automation for JiraLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 06/13/2025 07:11AM
The issues causing delayed emails from Jira have been resolved, and services are functioning normally for all affected users.
INVESTIGATING
1 day ago - at 06/13/2025 05:40AM
We are aware of some customers having delays receiving emails from their Jira, JWM and JSM automations. Our team is looking into this issue with urgency and will provide further update when available.
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