Outage in Jira Service Management
Delays in automation rules execution
Resolved MinorIncident Report
We are investigating cases of degraded performance for Automation rules execution in Jira Service Management and Jira Cloud customers. We will provide more details within the next hour.
Components affected
Jira Service Management Automation for JiraTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/16/2025 06:43PM
Between <15:34 UTC> to <18:42 UTC>, we experienced delays in Automation rule execution for Jira Service Management and Jira. The issue has been resolved and the service is operating normally. All new rule submissions are executed normally. For the old (backlog) rules, the system is catching up and will complete them in the next 6-12 hours.
MONITORING
10 months ago - at 07/16/2025 06:09PM
We are continuing to recover and automation delays are decreasing. We are monitoring the progress and will provide an update with the next hour.
IDENTIFIED
10 months ago - at 07/16/2025 05:07PM
We continue to work on resolving the automation rules delay for Jira Service Management and Jira. We are currently mitigating the issue. Expect the next update within the next hour.
INVESTIGATING
10 months ago - at 07/16/2025 03:34PM
We are investigating cases of degraded performance for Automation rules execution in Jira Service Management and Jira Cloud customers. We will provide more details within the next hour.
Latest Jira Service Management outages
The Work Item view experience of Jira is degraded - about 18 hours ago
Disrupted Rovo availability for Automation rules - 18 days ago
Multiple products impacted by search failures - 25 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
