Outage in Jira Service Management
Disappearing 'account' filed for Tempo users
Resolved MinorIncident Report
We are investigating cases of disappearing 'account' while trying to edit it. Account field is Tempo(Vendor) field. We are investigating the case and provide further informations
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 09/09/2025 12:40AM
Our team is now satisfied that the issues relating to these missing fields are now resolved.
MONITORING
2 months ago - at 09/08/2025 11:59PM
Our team has identified the root cause of this issue and has now put a fix in place to resolve this issue. We are continuing to monitor the situation and will provide further updates as available.
INVESTIGATING
2 months ago - at 09/08/2025 05:22PM
We are continuing to investigate this issue
INVESTIGATING
2 months ago - at 09/08/2025 12:46PM
All affected fields originate from Tempo(Vendor), we are consulting it now with them.
INVESTIGATING
2 months ago - at 09/08/2025 10:55AM
We are investigating cases of disappearing 'account' while trying to edit it. Account field is Tempo(Vendor) field. We are investigating the case and provide further informations
Latest Jira Service Management outages
Degraded performance and intermittent errors - 9 days ago
Degraded performance and intermittent errors - 9 days ago
Degraded performance and intermittent errors - 9 days ago
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