Outage in Jira Software
Issues with data pipelines for customers using GitHub for Jira Connector.
Resolved Minor
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Outage Details
We are aware of an issue where users of GitHub for Jira connector may be missing pull requests and experiencing other data pipeline issues. Our team is looking into this with urgency and an update will be provided when available.
Components affected
Jira Software Create and editLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 05/20/2025 04:07AM
Existing events are continuing to be processed. Any updates to existing entities such as pull requests will also correct and update the data here as required. If there are any concerns about impact to your site with this connector please reach out to support and the team will address your concerns as soon as possible.
IDENTIFIED
about 1 month ago - at 05/19/2025 01:37AM
Processing of previously impacted events is now underway. An update will be provided when these operations have been completed and historical processing has been completed.
IDENTIFIED
about 1 month ago - at 05/15/2025 05:17AM
Our team has identified the root cause of this issue and have reverted the change that was causing these data processing errors. All new updates from GitHub should now be flowing correctly.
We are actively working to address a potential data gap for previously impacted events, and will provide an update when available.
INVESTIGATING
about 1 month ago - at 05/15/2025 02:22AM
We are aware of an issue where users of GitHub for Jira connector may be missing pull requests and experiencing other data pipeline issues. Our team is looking into this with urgency and an update will be provided when available.
Latest Jira Software outages
Users experiencing 'file failed to upload' errors when attempting to upload attachments in work items - 1 day ago
Child work item panel is not loading intermitently - 3 days ago
Jira search impacted by timeouts - 9 days ago
Clockwork Third Party App Unresponsive - 10 days ago
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