Outage in Jira Software
Jira users unable to log time while on business board
Resolved MajorIncident Report
Summary AI Generated
Jira Software experienced a major incident where users were unable to log time while on business boards, affecting the create and edit functionality. The engineering team identified the root cause and deployed a fix to resolve the issue. The incident lasted 3.4 hours and service was restored to normal operation for all affected customers.
We are investigating reports of users unable to log time while on business board. Our engineering teams are actively investigating and working to resolve the issue. We will provide more updates in next 1 hour.
Components affected
Jira Software Create and editTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/06/2026 06:39AM
The issue causing Jira users inability to log time on business board has been resolved. A fix was deployed to address the problem and the service is operating normally for all affected customers.
IDENTIFIED
2 days ago - at 05/06/2026 04:16AM
Our engineering teams have identified the cause and are in process of deploying a fix. We will share further updates in next 3 hours, or sooner if we have any meaningful developments to report.
INVESTIGATING
2 days ago - at 05/06/2026 03:18AM
We are investigating reports of users unable to log time while on business board. Our engineering teams are actively investigating and working to resolve the issue. We will provide more updates in next 1 hour.
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