Outage in Jive Software

Inbox is seen empty for EU customers

Resolved Minor
June 03, 2022 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue, inbox empty, observed by customers in the EU region. We will provide frequent updates as we make progress.
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 06/03/2022 06:15AM

A fix has been deployed and we are monitoring the inbox performance. If performance degrades then we will post further updates here.

IDENTIFIED almost 3 years ago - at 06/03/2022 06:03AM

We have identified the issue and are working on a fix - additional updates will be provided through this forum.

INVESTIGATING almost 3 years ago - at 06/03/2022 05:07AM

We are currently investigating an issue, inbox empty, observed by customers in the EU region. We will provide frequent updates as we make progress.

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