Outage in Jive Software
Search Issues for some US Region users
Resolved Minor
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Outage Details
Components affected
Jive Software Search USLatest Updates ( sorted recent to last )
We have successfully restarted the server that was impacting the search function and this has resolved the issue. We will continue to monitor the search component until we are confident this matter has been fully resolved.
We have successfully restarted the server that was impacting the search function and this has resolved the issue. We will continue to monitor the search component until we are confident this matter has been fully resolved.
We have identified an issue with one of the servers that our search component relies on. We are attempting to restart the server to resolve the matter. We will provide a further update once this has been completed.
We are currently investigating reports of issues experienced by some users in the US region trying to use the search function. Search results may not be loading or showing no results found. We are looking into what is causing this issue and we will provide an update as soon as more information is available.
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