Outage in Jive Software

EU users may be experiencing issues with their News Streams & Inbox

Resolved Minor
October 13, 2022 - Started about 2 years ago - Lasted 7 days
Official incident page

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Outage Details

We are aware that some clients in the EU may be experiencing issues with their News Streams and Inbox service. We are investigating the problem and will continue to provide updates through this Status Page. This issue is limited to the EU.
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 10/14/2022 11:16AM

The fix has been fully rolled out and deployed - Should clients experience further issues then please raise them in the normal way through support.

IDENTIFIED about 2 years ago - at 10/14/2022 07:49AM

The issue has been identified and a fix is in the process of implementation. Once this fix has been completely rolled out, this notice will be further updated.

INVESTIGATING about 2 years ago - at 10/13/2022 04:49PM

We are continuing to mitigate the effects of this issue and deploy an appropriate fix.

INVESTIGATING about 2 years ago - at 10/13/2022 11:32AM

We continue to investigate this issue and mitigate the impact to affected clients. Additional updates will continue to be posted through this forum.

INVESTIGATING about 2 years ago - at 10/13/2022 10:13AM

We are aware that some clients in the EU may be experiencing issues with their News Streams and Inbox service. We are investigating the problem and will continue to provide updates through this Status Page. This issue is limited to the EU.

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