Outage in Jive Software
FogBugz Search Returning 500 Errors
Resolved Major
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Outage Details
We are currently investigating an issue affecting the FogBugz search functionality. Users may encounter a 500 Internal Server Error when attempting to search for cases. This issue appears to be impacting all On-Demand (cloud-hosted) users.
Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 06/19/2025 03:40AM
The filters and searches are working as expected. The incident is now resolved.
MONITORING
3 days ago - at 06/18/2025 09:52PM
We have identified and resolved the issues and cannot reproduce the error anymore. We are monitoring the situation.
INVESTIGATING
3 days ago - at 06/18/2025 08:24PM
We are currently investigating an issue affecting the FogBugz search functionality. Users may encounter a 500 Internal Server Error when attempting to search for cases. This issue appears to be impacting all On-Demand (cloud-hosted) users.
Latest Jive Software outages
Recent Content is Not Visible in Search Results - 1 day ago
[Jive Hosted] Searches are failing to find recently created content - about 2 months ago
FogBugz - Kiln 503 errors - about 2 months ago
StreetSmart Application Is Missing from Google Play - 5 months ago
"Unexpected Error" When Accessing specific User Content - 7 months ago
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