Outage in JumpCloud

Degraded RADIUS Service in the US East 1 Region

Resolved Minor
April 02, 2024 - Started 9 months ago - Lasted about 4 hours
Official incident page

Need to monitor JumpCloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including JumpCloud, and never miss an outage again.
Start Free Trial

Outage Details

We're currently investigating reports of degraded performance or intermittent connection issues with JumpCloud's RADIUS-as-a-Service. We are investigating the cause of the issues currently, and will update the status event once resolved.
Components affected
JumpCloud RADIUS
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/02/2024 11:54AM

The issue has been resolved.

MONITORING 9 months ago - at 04/02/2024 10:44AM

A fix has been applied and we are now monitoring the performance.

IDENTIFIED 9 months ago - at 04/02/2024 08:11AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 9 months ago - at 04/02/2024 07:44AM

We're currently investigating reports of degraded performance or intermittent connection issues with JumpCloud's RADIUS-as-a-Service. We are investigating the cause of the issues currently, and will update the status event once resolved.

Latest JumpCloud outages

Premium Chat Support Outage - about 2 months ago
Insights Reporting Outage - about 2 months ago
Apple MDM Commands - about 2 months ago

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime