Outage in JumpCloud

RADIUS configuration propagation delays

Resolved Minor
October 09, 2024 - Started about 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating an issue with propagation delays specific to configuration changes with RADIUS servers. RADIUS authentication is not impacted.
Components affected
JumpCloud RADIUS

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/09/2024 07:18PM

This incident has been resolved.

MONITORING about 1 year ago - at 10/09/2024 06:53PM

A fix has been implemented and we are monitoring the results. RADIUS server configuration propagation should catch up shortly.

IDENTIFIED about 1 year ago - at 10/09/2024 06:00PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 10/09/2024 04:31PM

We are investigating an issue with propagation delays specific to configuration changes with RADIUS servers. RADIUS authentication is not impacted.

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