Outage in JumpCloud
Admin Console Service Outage
Resolved MinorIncident Report
We're currently investigating reports of an accessibility outage with JumpCloud's Console Service for Administrators at https://console.jumpcloud.com/. We will be providing an update within the next 30 minutes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/28/2025 01:41PM
This incident has been resolved.
MONITORING
3 months ago - at 07/28/2025 01:34PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
3 months ago - at 07/28/2025 01:25PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
3 months ago - at 07/28/2025 12:45PM
The issue has been narrowed down to affect only Admins linked to a User Account. Non user-linked Admin accounts should be able to access the console successfully.
We continue to investigate.
INVESTIGATING
3 months ago - at 07/28/2025 12:35PM
We're currently investigating reports of an accessibility outage with JumpCloud's Console Service for Administrators at https://console.jumpcloud.com/. We will be providing an update within the next 30 minutes.
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