Outage in JumpCloud
Degraded Console Service
Resolved MajorIncident Report
We're currently investigating reports of usability issues with JumpCloud's Admin Portal. We are investigating the cause of the issues currently, and will update the status once resolved.
Components affected
JumpCloud ConsoleTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/29/2025 08:38AM
All operations have returned to normal and the issue is currently considered resolved.
MONITORING
9 months ago - at 07/29/2025 08:25AM
The issue has been identified and a fix has been implemented. We are now monitoring the results. The Admin Portal is fully operational now.
INVESTIGATING
9 months ago - at 07/29/2025 07:50AM
We're currently investigating reports of usability issues with JumpCloud's Admin Portal. We are investigating the cause of the issues currently, and will update the status once resolved.
Latest JumpCloud outages
LDAP Directory Processing Delay - 22 days ago
Directory Dispatch Delays - 25 days ago
Increased error rates with JumpCloud Agent backend. - about 1 month ago
Intermittent issues accessing the JumpCloud Admin portal - 5 months ago
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