Outage in JW Player

Media Library not accessible to accounts with OTT entitlement enabled

Resolved Minor
June 28, 2024 - Started over 1 year ago - Lasted 19 minutes
Official incident page

Need to monitor JW Player outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including JW Player, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating an issue where Media Libraries aren't accessible for accounts with OTT entitlement enabled.
Components affected
JW Player Dashboard
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/28/2024 12:54PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 06/28/2024 12:43PM

We've identified the issue and are actively working on a resolution.

INVESTIGATING over 1 year ago - at 06/28/2024 12:36PM

We are investigating an issue where Media Libraries aren't accessible for accounts with OTT entitlement enabled.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook