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Outage in Kajabi

Countdown Timers in Email Blocks causing errors in Email Campaigns

Resolved Minor
August 06, 2026 - Started 17 days ago - Lasted about 2 hours
Official incident page

Incident Report

We're investigating an issue affecting countdown timer blocks in email campaigns. Affected users may see errors when editing, previewing, or sending emails that contain a countdown block. Our team is actively looking into this with a vendor and we will post an update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 08/06/2026 05:10PM

This incident has been resolved.

MONITORING 17 days ago - at 08/06/2026 04:04PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 17 days ago - at 08/06/2026 03:09PM

We're investigating an issue affecting countdown timer blocks in email campaigns.

Affected users may see errors when editing, previewing, or sending emails that contain a countdown block.

Our team is actively looking into this with a vendor and we will post an update as soon as we have more information.

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