Outage in Kandji

Restarts

Resolved Minor
January 29, 2025 - Started 3 months ago - Lasted about 16 hours
Official incident page

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Outage Details

We are investigating reports of unexpected restarts for a subset of managed computers. We will post an update as more information becomes available.
Components affected
Kandji macOS Agent
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/30/2025 04:07PM

This incident has been resolved. If you continue to experience problems, please open a ticket with our support team.

MONITORING 3 months ago - at 01/30/2025 04:17AM

A fix has been implemented and we are monitoring the results. We will post an update as soon as we can confirm the issue has been fully resolved.

IDENTIFIED 3 months ago - at 01/30/2025 01:14AM

The issue has been identified and a fix is being implemented. Customers may continue to experience symptoms as we work to implement a fix. We will post an update as soon as additional information is available.

INVESTIGATING 3 months ago - at 01/29/2025 11:57PM

We are investigating reports of unexpected restarts for a subset of managed computers. We will post an update as more information becomes available.

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