Outage in Kaseya

Partial Service Disruption - portal.backup.net

Resolved Maintenance
January 26, 2024 - Started almost 2 years ago - Lasted 4 days

Incident Report

We are currently experiencing browser specific accessibility issue with our Backup Portal(http://portal.backup.net).

Users may receive an error when trying to access the Portal using Firefox browser. Customers are requested to use Chrome or Edge browser instead for time being.

Our team is focused on identifying and resolving this issue currently.

Apologies for the inconvenience caused.

- Kaseya Cloud Operations Team
Components affected
Kaseya Unified Backup Portal

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Latest Updates ( sorted recent to last )
almost 2 years ago - at 01/26/2024 03:58PM

We are currently experiencing browser specific accessibility issue with our Backup Portal(http://portal.backup.net).

Users may receive an error when trying to access the Portal using Firefox browser. Customers are requested to use Chrome or Edge browser instead for time being.

Our team is focused on identifying and resolving this issue currently.

Apologies for the inconvenience caused.

- Kaseya Cloud Operations Team

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