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Outage in Kaseya

Datto Partner Portal - Login - Unable to proceed past the Account Selection Page

Resolved Major
November 09, 2026 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

The Datto Partner Portal experienced a major outage lasting approximately 3 hours, during which users were unable to log in or proceed past the Account Selection Page. Kaseya Engineering identified the root cause and implemented a corrective fix. All portal services were confirmed fully restored and stable upon resolution.

We are aware of a problem where Datto Partner Portal is inaccessible The Kaseya Engineering Team is currently investigating the issue If you need any assistance, please contact our support team for assistance through the Kaseya Support Portal. To receive notifications about future maintenance events and service updates, subscribe to the Kaseya Status Page.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 11/10/2026 03:55AM

The incident has been successfully resolved following the deployment of a corrective fix. All services and operations within the Datto Partner Portal are functioning normally and remain stable.

IDENTIFIED 2 days ago - at 11/10/2026 01:52AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 days ago - at 11/10/2026 12:56AM

We are aware of a problem where Datto Partner Portal is inaccessible

The Kaseya Engineering Team is currently investigating the issue

If you need any assistance, please contact our support team for assistance through the Kaseya Support Portal.

To receive notifications about future maintenance events and service updates, subscribe to the Kaseya Status Page.

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