The Datto Partner Portal experienced a major outage lasting approximately 3 hours, during which users were unable to log in or proceed past the Account Selection Page. Kaseya Engineering identified the root cause and implemented a corrective fix. All portal services were confirmed fully restored and stable upon resolution.
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The incident has been successfully resolved following the deployment of a corrective fix. All services and operations within the Datto Partner Portal are functioning normally and remain stable.
The issue has been identified and a fix is being implemented.
We are aware of a problem where Datto Partner Portal is inaccessible
The Kaseya Engineering Team is currently investigating the issue
If you need any assistance, please contact our support team for assistance through the Kaseya Support Portal.
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