Outage in Kaseya

Traverse - Mandatory Maintenance

Resolved Major
August 23, 2024 - Started 4 months ago - Lasted 14 days

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Outage Details

We will be performing a mandatory maintenance to Traverse on 8/23/24 starting at 6:30am UTC.
During this downtime you will experience an impact to systems and related services to all traverse services.

Note: Our consolidated status pages for all Kaseya and Datto products into a single, comprehensive page is live, please subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Components affected
Kaseya Traverse
Latest Updates ( sorted recent to last )
4 months ago - at 08/23/2024 04:39PM

We will be performing a mandatory maintenance to Traverse on 8/23/24 starting at 6:30am UTC.
During this downtime you will experience an impact to systems and related services to all traverse services.

Note: Our consolidated status pages for all Kaseya and Datto products into a single, comprehensive page is live, please subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

4 months ago - at 08/28/2024 10:18AM

Our internal teams are making necessary updates to Traverse. These teams are working around the clock to complete these updates.

We will provide an update as soon as possible and we will reinstate the Traverse module as soon as the changes are made.

While we hope to complete this within a week, we cannot make a guarantee on this timeline.

4 months ago - at 09/06/2024 03:55PM

To ensure your Traverse service is back online as quickly as possible, we kindly ask you to reach out to our support team at your earliest convenience. Our support team is ready to assist you in restoring your service and ensuring everything is running smoothly.

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