Outage in Kaseya

Datto RMM - Concord & Vidal - Delayed Job Execution

Resolved Minor

April 06, 2026 - Started 6 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Kaseya's Datto RMM service experienced delayed job execution on the Concord and Vidal platforms for 1.8 hours. The R&D team identified the root cause and implemented a fix. The incident was resolved after a monitoring period to ensure the solution was effective.

We are aware of a problem where job execution is delayed on the Concord & Vidal platforms. The Kaseya R&D Team have identified the issue and are working on implementing a fix. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 04/06/2026 05:32PM

This incident has been resolved.

MONITORING 6 days ago - at 04/06/2026 04:06PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 days ago - at 04/06/2026 03:48PM

We are aware of a problem where job execution is delayed on the Concord & Vidal platforms.

The Kaseya R&D Team have identified the issue and are working on implementing a fix.

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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