Outage in Kaseya
Datto Workplace - US Region - Intermittent Service Connectivity Issues
Resolved MinorIncident Report
Summary AI Generated
**Datto Workplace – US Region Connectivity Incident** Datto Workplace users in the US region hosted on Cells 1, 6, and 15 experienced intermittent connectivity disruptions causing degraded service access. The Kaseya Engineering Team investigated, implemented a fix within approximately 11 minutes of acknowledgment, and fully resolved the incident after roughly 1.6 hours of total impact.
We are aware of a problem where Datto Workplace users in the U.S. region hosted on Cells 1, 6, and 15 may experience intermittent service connectivity disruptions, resulting in degraded access to Workplace services.
The Kaseya Engineering Team is investigating this issue and working towards a resolution.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/31/2026 05:34PM
This incident has been resolved.
MONITORING
7 days ago - at 08/31/2026 04:12PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
7 days ago - at 08/31/2026 04:01PM
We are aware of a problem where Datto Workplace users in the U.S. region hosted on Cells 1, 6, and 15 may experience intermittent service connectivity disruptions, resulting in degraded access to Workplace services.
The Kaseya Engineering Team is investigating this issue and working towards a resolution.
Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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