Outage in Kaseya

Datto SaaS Protection - SaaS Protection Status Page Is Not Loading Details

Resolved Major

September 01, 2026 - Started 6 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

The Datto SaaS Protection Status Page failed to load details for some users, impacting visibility into service status information. Kaseya Engineering investigated, implemented a fix, and monitored results before fully resolving the incident. The issue lasted approximately 1.3 hours before being confirmed resolved.

We are aware of a problem where the Datto SaaS Protection Status Page is not loading details for some of our users. The Kaseya Engineering Team is currently investigating the issue. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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Latest Updates ( sorted recent to last )

RESOLVED 6 days ago - at 09/01/2026 01:27PM

This incident has been resolved.

MONITORING 6 days ago - at 09/01/2026 12:52PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 days ago - at 09/01/2026 12:13PM

We are aware of a problem where the Datto SaaS Protection Status Page is not loading details for some of our users.

The Kaseya Engineering Team is currently investigating the issue.

Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact

Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

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