Datto Endpoint Backup for PC assets paired with Cloud Siris 279760 in the US region experienced degraded backup functionality for approximately 23 hours. The Kaseya Engineering Team investigated the issue, implemented a fix, and confirmed resolution after a monitoring period.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are aware of a problem where Datto Endpoint Backup for PC assets paired with Cloud Siris 279760 may experience degraded backup functionality.
The Kaseya Engineering Team is investigating the issue and working towards a resolution.
If you need any assistance, please contact our support team for assistance through the Kaseya Support Portal.
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