Outage in Kickserv

Delivery issues with some email notifications

Resolved Minor
May 30, 2023 - Started over 1 year ago - Lasted 1 day
Official incident page

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Outage Details

We've received reports that email notifications are not being delivered in some cases. We're looking into it now.
Components affected
Kickserv Email Notifications
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/31/2023 02:36PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/30/2023 08:58PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 05/30/2023 08:52PM

We have identified this as an issue with our email sending queue. We updated some settings on the queue and emails are sending normally. Please let us know if you experience any further delivery issues. Thanks!

INVESTIGATING over 1 year ago - at 05/30/2023 02:20PM

We've received reports that email notifications are not being delivered in some cases. We're looking into it now.

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