Outage in Kickserv
Reports of T-Mobile users not receiving Kickserv texts
Resolved Minor
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Outage Details
We've received reports that Kickserv text messages are not being delivered to T-Mobile subscribers. We're looking into it with our SMS provider and will update this incident as soon as we know more. In the meantime, we advise using email notifications, Kickserv's built-in messaging, and the Kickserv mobile app wherever possible as alternatives to text messaging.
Latest Updates ( sorted recent to last )
INVESTIGATING
over 3 years ago - at 11/17/2021 07:22PM
We've received reports that Kickserv text messages are not being delivered to T-Mobile subscribers. We're looking into it with our SMS provider and will update this incident as soon as we know more. In the meantime, we advise using email notifications, Kickserv's built-in messaging, and the Kickserv mobile app wherever possible as alternatives to text messaging.
Latest Kickserv outages
Dispatch view - 3 months ago
Date Formatting Error - 6 months ago
Redirect Issue/Degraded State - about 1 year ago
Unformatted links in text messages - over 1 year ago
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