Kickstarter Outage History

Kickstarter experienced elevated error rates and slow site performance affecting both their website and mobile platform for 46 minutes. The incident impacted users' ability to access and use Kickstarter services normally. The team resolved the performance issues and confirmed all systems were functioning properly after monitoring.

Kickstarter experienced a major service disruption where the website and mobile app were loading slowly and intermittently for 19 minutes. Both the main Kickstarter.com website and mobile components were affected during this incident. The team identified the root cause and implemented a fix, with full service restoration confirmed after monitoring.

A downstream vendor outage caused disruption to Kickstarter campaign pages and the pledging process, affecting the main website, payments, and mobile platforms. The incident lasted 3.6 hours before being fully resolved. Kickstarter monitored the vendor's status throughout the outage and confirmed all systems were functioning normally after resolution.