Outage in Kisi
DNS issues in South America
Resolved Major
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Outage Details
Components affected
Kisi EndpointsLatest Updates ( sorted recent to last )
Our DNS provider has deployed a fix and this incident should be resolved. We are taking actions to avoid similar incidents in the future.
Our DNS provider is reporting an outage that affects mainly Latin America, but we are also getting indications that other regions are affected.
For more information, please see: https://rackspace.service-now.com/system_status?id=child_service_status&service=2309ceb0db6cf200e93ff2e9af961913
We are investigating an issue where users in some regions could be experiencing issues resolving Kisi domains. The issue is mainly affecting users in South America that are using Google's DNS servers.
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