Outage in Kisi

Events outage

Resolved Major

June 12, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Incident Report

Google Cloud Platform is experiencing an outage. Unlocks are not affected, but there may be delays for event related processing (webhooks, event history, ...).

Components affected

Kisi Endpoints Kisi Background jobs

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 06/12/2025 08:57PM

Google Cloud Platform has restored service, and all of our affected systems are operating normally again.

INVESTIGATING 8 months ago - at 06/12/2025 06:30PM

Google Cloud Platform is experiencing an outage. Unlocks are not affected, but there may be delays for event related processing (webhooks, event history, ...).

Latest Kisi outages

Elevated error rates - 8 months ago

Email delivery issues - over 1 year ago

Camera snapshot failure rate - almost 2 years ago

Isolated unlock failures and incorrect unlock events reporting for users that belong to groups with restriction - about 2 years ago

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