Outage in Klarna

Klarna Customer support and other Klarna apps including Purchase Flow service are affected

Resolved Major
December 05, 2025 - Started 2 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing issues with reaching Klarna support. Other applications including Purchase Flow might be impacted due to Cloudflare being down. We are waiting for the vendor to provide updates. Thank you for your patience.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 12/05/2025 10:21AM

All services confirmed up and running

MONITORING 2 days ago - at 12/05/2025 09:51AM

Cloudflare vendor implemented a fix but impact might still be visible for both merchants and customers

IDENTIFIED 2 days ago - at 12/05/2025 09:46AM

Root cause has been identified as Global Cloudflare outage caused transient vendor and internal service disruptions

INVESTIGATING 2 days ago - at 12/05/2025 09:15AM

We are currently experiencing issues with reaching Klarna support. Other applications including Purchase Flow might be impacted due to Cloudflare being down. We are waiting for the vendor to provide updates. Thank you for your patience.

Latest Klarna outages

Settlement Delays - 4 days ago
Klarna App degradation - 13 days ago
Merchant Settlement report degradation - 19 days ago
Merchant Portal degradation - Limited Access to In-store App in Merchant Portal - 23 days ago
MVCN degradation - about 2 months ago

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