Outage in Knack

Custom Code JS/CSS Changes Not Saving

Resolved Minor
May 20, 2025 - Started 5 months ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently investigating an issue where changes made to custom JavaScript and CSS are not being saved as expected. Our Engineering team has identified the root cause and is actively working on a fix. We’ll continue to provide updates as we make progress. Thank you for your patience.
Components affected
Knack Builder

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/20/2025 10:15PM

Our Engineering team has deployed a fix for the issue preventing custom JavaScript and CSS changes from being saved. This functionality is now working as expected.

Thank you for your patience while we resolved this.

IDENTIFIED 5 months ago - at 05/20/2025 08:23PM

We're currently investigating an issue where changes made to custom JavaScript and CSS are not being saved as expected. Our Engineering team has identified the root cause and is actively working on a fix. We’ll continue to provide updates as we make progress.

Thank you for your patience.

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