Outage in Knack

Styling Issues in Customer Apps

Resolved Minor
July 08, 2025 - Started about 2 months ago - Lasted 30 minutes
Official incident page

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Outage Details

We are aware that some customers are currently experiencing issues affecting app styles, including custom menus, fonts, and other visual elements. Our team has identified the cause of the problem and is actively working on a fix. We understand how important consistent branding and styling are to your business, and we sincerely apologize for the disruption.
Components affected
Knack Live App
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 07/08/2025 05:11PM

We have confirmed that the styling issues affecting custom menus, fonts, and other visual elements have been fully resolved. All systems are now operating normally.

Thank you for your patience and understanding while we worked to address this issue. If you notice any lingering problems, please don’t hesitate to contact our support team.

IDENTIFIED about 2 months ago - at 07/08/2025 04:53PM

We are aware that some customers are currently experiencing issues affecting app styles, including custom menus, fonts, and other visual elements. Our team has identified the cause of the problem and is actively working on a fix.

We understand how important consistent branding and styling are to your business, and we sincerely apologize for the disruption.

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