Outage in Knock
Issues with tracked links being flagged as malicious
Resolved Minor
July 01, 2025 - Started 10 months ago
- Lasted about 1 hour
Incident Report
We're currently investigating reports of emails with Knock tracked links being marked as malicious in Gmail. We're taking immediate action to revisit our linked tracking domain and rotate traffic.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
MONITORING
10 months ago - at 07/01/2025 11:28PM
We've rotated traffic through to alternate domains. We're seeing full resolution on messages landing in the inbox and not being classified as malicious.
IDENTIFIED
10 months ago - at 07/01/2025 10:45PM
We've identified the issue with the service and are actively working on a fix. We're going to be rotating traffic away from our tracking service to alternate domains.
INVESTIGATING
10 months ago - at 07/01/2025 10:34PM
We're currently investigating reports of emails with Knock tracked links being marked as malicious in Gmail. We're taking immediate action to revisit our linked tracking domain and rotate traffic.
Latest Knock outages
Slow workflow processing and message delivery - 2 days ago
Errors with tracked link resolution - 19 days ago
Degraded logging state and delayed API logs - about 1 month ago
Message event delays - about 1 month ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
