Outage in Knock
Issues with tracked links being flagged as malicious
Resolved Minor
July 01, 2025 - Started 1 day ago
- Lasted about 1 hour
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Outage Details
We're currently investigating reports of emails with Knock tracked links being marked as malicious in Gmail. We're taking immediate action to revisit our linked tracking domain and rotate traffic.
Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 07/01/2025 11:28PM
We've rotated traffic through to alternate domains. We're seeing full resolution on messages landing in the inbox and not being classified as malicious.
IDENTIFIED
1 day ago - at 07/01/2025 10:45PM
We've identified the issue with the service and are actively working on a fix. We're going to be rotating traffic away from our tracking service to alternate domains.
INVESTIGATING
1 day ago - at 07/01/2025 10:34PM
We're currently investigating reports of emails with Knock tracked links being marked as malicious in Gmail. We're taking immediate action to revisit our linked tracking domain and rotate traffic.
Latest Knock outages
CSV uploader errors - 1 day ago
Notification delivery outage - 7 months ago
Delayed processing of tracking events - 9 months ago
Workflow run logs are delayed - 9 months ago
Delayed processing of bulk message status updates - 9 months ago
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