Outage in Knock
Delivery and integration source action logs are delayed
Resolved Minor
January 08, 2026 - Started 11 days ago
- Lasted about 2 hours
Incident Report
We're investigating delays in generating message delivery and integration source event action logs. Notification delivery and workflow runs are not impacted.
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Latest Updates ( sorted recent to last )
MONITORING
11 days ago - at 01/08/2026 05:29PM
We have deployed a fix and we are seeing full recovery of delayed log generation. We will continue to monitor closely before closing out this incident.
IDENTIFIED
11 days ago - at 01/08/2026 04:42PM
We have identified the issue contributing to the delay in some log generation and we are now working on a fix.
INVESTIGATING
11 days ago - at 01/08/2026 03:53PM
We're investigating delays in generating message delivery and integration source event action logs. Notification delivery and workflow runs are not impacted.
Latest Knock outages
SES/SNS sending issue with customers using assume role - about 1 month ago
Workflow logs ingestion delayed by 10 minutes - about 1 month ago
Message syncing issue - about 1 month ago
Elevated 500s and response times from V1 API endpoints - about 2 months ago
Issues creating/editing workflows - about 2 months ago
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